PRIVACY POLICY

ClearPay Processing, LLC Privacy Policy

(Updated September 1, 2017)
ClearPay Processing, LLC (“CPP”) collects certain confidential information from its customers (and potential customers) through the application process. CPP maintains and uses such customer information as set forth in this privacy policy:
  • CPP is committed to protecting customer information in each of its merchant transactions.
  • CPP does not sell customer information to third parties.
  • CPP does not share customer information with advertisers or marketers who wish to market their products to you.
  • You do not have to take any action or instruct CPP to keep your information confidential.
  • CPP uses commercially reasonable efforts to safeguard customer information.
  • CPP maintains the procedure and technology described in this privacy policy.
CPP’s corporate mission is to be a trusted source of service and reliability for its customers. CPP is dedicated to these principles.
HOW CPP PROTECTS AND USES CUSTOMER INFORMATION
  • CPP safeguards the security and integrity of customer information.
  • CPP limits access to customer files to those officers who have a business need to know and access such information.
  • CPP maintains policies and procedures to secure physical access to its confidential customer information, including:
  • Locking down its physical files;
  • Maintaining a professionally monitored alarm system at its facilities where confidential customer information is stored;
  • Shredding all discarded customer information;
  • CPP requires its independent contractors and third party vendors who provide services to CPP to adhere to strict privacy standards;
  • CPP uses technological means (including back up files, offsite secured storage of electronic files, firewalls, and encryption schemes) to protect against unauthorized access or alterations of confidential customer data.
  • CPP collects and maintains customer information as part of the CPP application process. CPP collects information about merchant business and its owners/operators from a variety of sources, including:
  • Information provided to us via the CPP application and other required forms;
  • Information CPP receives from third parties that the merchant business authorizes it to contact, such as the merchant’s trade, banking, and landlord references regarding credit history; and
  • Information CPP receives from third party credit and background reporting agencies whom it contacts to verify merchants’ credit history and general background information.
  • CPP does not share customer confidential information with third parties.
  • CPP does not provide confidential customer information to third party advertisers or marketers.
  • CPP does not provide confidential customer information to credit bureaus and/or credit reporting agencies.
  • CPP will promptly notify a merchant business in writing or by telephone if CPP suspects that there has been a breach of confidentiality regarding confidential customer information.
The policies and practices described in this disclosure are subject to change, and any such changes will be communicated to CPP merchants and published on the CPP website. Please contact us at 1.800.960-9907 if you have questions regarding this policy.
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© 2023 ClearPay Processing LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA
© 2023 ClearPay Processing LLC is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA